Quality Assurance in Case Management
Quality assurance is a vital part of any workers’ comp claim. No more so than in case management, where details and communication matter most. In today’s Inside Workers’ Comp, I’m joined by three Genex experts — Judy Speirs, Case Management Senior Product Manager, Linda Mastropaolo, Case Management Product Manager, and Linda Wolf, Case Management Senior Product Manager — to discuss how case managers ensure quality in their cases and why it’s so important to meet these objectives.
Self-service tools can bring savings for both payers and providers
3 MIN READ
The phone in your pocket shouldn’t really be called a phone, should it? After all, making calls isn’t its primary purpose. It serves as a communication device, of course, though typically texting, email, and chat are how we choose to do that communicating.
Webinar: Onsite Return to Work: A Sikorsky Approach
On-Demand
1 MIN READSince Lockheed Martin (LMC) acquired Sikorsky, medical treatment return-to-work (RTW) protocols have been developed in collaboration with Sikorsky and the local providers.
Outdated imaging equipment can affect quality of care and cost of claims
5 MIN READ
Among specialty services, diagnostic imaging—such as an MRI, CT, or PET scan—is often the first critical step to assess the severity of an injury and develop a treatment plan for prompt recovery and return to work. That's why it's imperative an imaging facility produces a quality image from the onset to ensure best-possible outcomes for injured employees.
Psychedelics as Medicine? A Look at Alternative Treatments for Mental Health Conditions
4 MIN READ
Are psychedelics the next “miracle” drug to treat mental health conditions? We will outline the current understanding of psychedelics and where they could possibly fit into treatment in the future.
Workers' Comp 2021 Technology Trends Report
One year after the start of the COVID-19 pandemic, we wanted to know: How has technology use changed over the past year in the workers’ compensation industry and how will those changes sustain through into the future?
Webinar: The Whole Person Approach
On-Demand
1 MIN READIdentifying social determinants of health to assist in recovery and return to work Case managers have long known the importance of getting to know an injured employee and their family on