DEMAND PACKAGE REVIEW

Improve Settlement Accuracy

Enhance settlement accuracy for bodily injury, general liability and commercial claims with Enlyte’s demand package processing and management services. Our solution equips decision-makers with a comprehensive and precise accounting of medical charges, relevant injury insights, and a strategy to negotiate fair and timely settlements.

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Elevating the Precision of Bodily Injury Claims Settlement

Medical and social inflation has led to excessive, unstructured demands, submitted at high velocity with attorneys often attaching time limits. A lack of understanding regarding the contents of these demand packages and what a carrier truly owes can lead to consistent overpayment in settling bodily injury claims. Our innovative Demand Package solution enhances the accuracy of settlements, offering adjusters increased leverage when negotiating with attorneys.

Key Metrics

1M

Demands Processed Annually
 

3.5M

Bills Processed Annually

53%

Average Adjustments to Billed Medical Charges
3 Days
Average Turnaround Time

Demand Package Review Services

Our solution includes two core services to address varying complexities across all claim types.

 

Enhanced Bill Review

Enhanced bill review is the right service level for the majority of claims providing:

  • A full accounting of medical charges
  • Removal of duplicate billing
  • Identification and a full bill review evaluation including non-standard bill types
  • Sorting and organization of the demand package
  • Compilation of a full bodily injury report for the adjuster detailing key findings and recommended settlement amounts supported by bill and code review
  • Optional Medical Records Summarization providing a clinician reviewed, AI enhanced review of medical documentation

Nurse Review

Ideal for complex claims or those with high bill charges, nurse review includes all the services in enhanced bill review, and also includes:

  • Insights into causation
  • Identification of pre-existing injuries
  • Comparison of treatment against guidelines determining what is reasonable and necessary

See It in Action

Discover how Enlyte’s Demand Package Review can streamline your claims process with precise medical charge analysis and clinician review. Book a demo today to achieve fair, faster settlements with confidence.

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Case Study

Utilizing Medical Insights to Strengthen Settlement Accuracy on High-Stakes Claims

More than ever before, plaintiff attorney demands are inflated, intimidating even the most seasoned adjusters. According to a recent LexisNexis survey, attorneys are encouraging claimants to seek additional treatment and increase the demand amount a staggering 71% of the time. One leading insurance carrier handling both personal and commercial lines used Enlyte’s Demand Package Review Solution to gain leverage in a negotiation on a quarter million-dollar demand, resulting in a substantial reduction in medical specials.

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Find Out More

Combine industry-leading technology and expertise to achieve exceptional claim outcomes. Schedule a consultation to learn more about our comprehensive suite of integrated casualty services and solutions.