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Genex Utilization Review and Peer Review Solutions
Tailored Solutions for Effective, Efficient and Compliant Claims Management
Experience tailored workflows that empower clients and improve patient outcomes in a complex medical landscape.
Key Metrics
4.01:1
Return on Investment
2.45
Average Turnaround Time
Simplify the Medical Decision-Making Process
Genex’s Utilization Review Services help accelerate and improve decision-making and delivery of appropriate care for individuals. With results exceeding URAC and/or state requirements, our expedited decisions and treatment scheduling saves administrative time and burden, while ensuring the injured/ill individual gets the care they need as quickly as possible. This easy-to-use process has minimal information requirements for the decision. Services include:
- Prospective review
- Concurrent review
- Retrospective review
- Or peer review as a stand-alone service
Tailored Workflows and Service Delivery Models
Our flexible service delivery models are unique to each client based upon your priorities and goals. Our proprietary utilization review system and automated technology incorporates evidence-based guidelines and applicable jurisdictional rules and seamlessly integrates with case management, bill review, and pharmacy benefit management giving you greater control over care and medical spend across the continuum of care. Our service delivery models include full-service utilization review and peer review, standalone peer review, or overflow to supplement your internal operations.
URAC Accredited for Utilization Review
Genex has been accredited by URAC in Workers’ Compensation Utilization Management since 1996. As a national provider of utilization review services, you can rely on Genex’s jurisdictional, workers’ compensation, and auto expertise to meet all regulatory requirements.
ReviewStat
Automated, Customizable & Exceptionally Efficient
ReviewStat is a software program designed to streamline the care continuum. Enhance your medical management program with ReviewStat. This highly automated workflow solution is built to facilitate and monitor the progress of cases for utilization review, peer review, case management and more. ReviewStat automates decisions and streamlines processes, allowing your clinical team to focus on providing better outcomes.
ReviewStat provides the following features to boost efficiency and improve quality:
Smarter Reporting
Custom exports and QA tools to give your managers insight in real time.
Peer Ready Review
Use our built-in services or bring your own vendors.
Automated Assignments
Automatically route tasks to the right reviewers, with rules-based balancing.
Tech That Adapts
Tailor views and automate key steps for better team productivity.
Workflow Flexibility
Match your processes with configurable workflows.
Benefits of Using ReviewStat
Our customer-centric software, including our robust rules engine, seeks to deliver quality outcomes for clinical professionals by:
- Enhancing quality and creating more accurate and consistent outcomes.
- Automating decisions, thereby allowing clinical reviewers more time to focus on important tasks.
- Eliminating manual administrative tasks by streamlining multiple processes.
- Accelerating communications between the various stakeholders and medical providers involved in the medical management lifecycle.
- Improving productivity by conveniently integrating with other platforms.
- Reducing medical review costs.
- Tracking work abilities, lost time and auto-assessing Return to Work using benchmarks and automated savings calculations.
- Allowing customers, through robust and configurable modules, to easily auto-generate invoices, progress reports and activity notes.
By leveraging ReviewStat, customers can experience up to a:
- 99.9% uptime each quarter
- 50% efficiency gain
ReviewStat for Michigan Auto Utilization Review Requirements
ReviewStat helps carriers perform retrospective utilization reviews in compliance with the Michigan utilization review administrative rules that went into effect on July 2, 2020.
Peer Review
Genex’s industry-leading peer review program provides clinically sound, defensible reviews, targeting unnecessary medical costs and procedures with input from actively practicing physicians. Our national network of credentialled and licensed physicians cover all specialties and meet all jurisdictional requirements. Physicians are available for both initial and appeal-level reviews.
Learn MoreGenex Services Grievance Process
The Genex grievance process addresses all formal complaints regarding non-clinical and non-determination related Genex processes or services. The grievance process does not address the clinical decision focuses on concerns with the process or people involved in developing the determination. Examples of grievances could be complaints that the utilization review decision was not done within time frames established by the Labor Code or that the physician who rendered the determination was not licensed.
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Let's Connect
Let's collaborate to see how we can provide your organization with an effective, efficient and compliant utilization review solution.