Insights
IME Data in a Dash
March 26, 2020
In today’s world, payers need complete transparency into their IME program, from big picture to claims-level data. But how do you make that information easily digestible and current so it provides a true comprehensive view into IME program data?
Five Questions With Shahin Hatamian on How to Incorporate More Automation in the Claims Process
March 25, 2020
5 MIN READWe sat down with Mitchell Senior Vice President, Shahin Hatamian, to discuss how claims organizations can utilize automation to help expedite processes, thus enhancing overall efficiency and helping claims organizations to better achieve their business goals.
Impact of COVID-19 on Workers’ Compensation and Auto Casualty Industries
March 24, 2020
As the COVID-19 pandemic continues worldwide, our daily lives have changed significantly. Due to new governmental regulations and guidelines to help curb the spread of the virus, many people are working from home, practicing social distancing, sheltering in place and unfortunately, many people have already lost their jobs. As we grapple with how the virus has impacted our daily lives, we are also taking a closer look at how the pandemic and related regulations are already, and will continue to, affect the workers’ compensation and auto casualty industries.
Topical Medications in Workers' Compensation and Auto Casualty
March 18, 2020
3 MIN READThis article is part of our ongoing Quarterly Drug Update series. View our last article on gabapentinoids. Topical medications are an important part of care in the workers’ compensation and auto casualty industries, providing relief for patients in pain. In the past few years, the variety of available topical medications has increased, which has also driven up the number of prescriptions, particularly for new analgesic and local anesthetic drugs. While this variety allows for greater choice, many of the new branded medications are very expensive.
The Realization of Claims Virtualization
March 16, 2020
Five years ago, if someone mentioned “claims virtualization,” it most likely referred to an insurance carrier’s mobile application, or possibly just conjured visions of VR goggles used for high-tech simulations. These days however, the idea of virtual claims handling, or as Lexis Nexis1 defines it, “photo or video estimating in which no insurance employee physically inspects the vehicle,” has firmly taken hold with touchpoints from First Notice of Loss to Total Loss and all points in between.
The Impact of Calibration Needs on Collision Repair
March 16, 2020
With the increasing ubiquity of Advanced Driver Assistance Systems (ADAS), comes the increasing need for systems to be properly calibrated to ensure proper functionality after a repair has taken place. In many instances, calibrations are required simply because there is damage in the general area of a particular component, even if it wasn’t directly impacted by the collision event.
Current Used Vehicle Market Conditions: Q4 2019
March 9, 2020
2019 ended with average wholesale prices dropping for the seventh month in a row. Though some of this decline reflects seasonal patterns, it may also be indicative of used vehicle market “fatigue” after many months of admirably withstanding used vehicle supply growth without significant deterioration in values.
Technology and Expertise Driving Better Claims Outcomes
Mitchell simplifies and accelerates claims management and collision repair processes through the broadest range of technology solutions, networks, and partners in the P&C industry.
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