Insights
Complex Claims Need More Than a UR Determination
3 MIN READ
Complex claims require more than a utilization review determination. Learn how connecting UR with case management, pharmacy, peer review and clinical oversight helps claims teams identify risks, remove barriers and improve outcomes.
Why Bodily Injury Claims are Being Overpaid and How to Stop It
Join Enlyte for a 30-minute discussion on why even strong claims teams are seeing leakage in bodily injury claims and why it often comes down to inconsistent demand evaluation creating unnecessary financial exposure.
The Next Generation of Claim Handlers Is Forcing a Rethink of How Referral Management Gets Done
4 MIN READ
As experienced claim handlers retire, a new generation is reshaping referral management. Discover how automation and connected workflows reduce administrative burden and support faster claim outcomes.
State Regulatory Surge, Federal Shifts Reshaping Workers’ Comp
Explore how rising regulatory activity, AI oversight and evolving workplace policies are reshaping workers’ comp claims management. In this Claims Journal article, Enlyte experts break down the compliance, litigation and operational risks organizations should be watching closely.
Turning Retrospective Review Into a Competitive Advantage
In this Enlyte Envision podcast episode, host Tom Kerr interviews experts Roland Kratzer and Alex Rose about optimizing utilization review programs for auto casualty payers.
The Aging Workforce
8 MIN READ
Aging workforce strategies for workers’ comp help employers manage claim severity, injury prevention and return-to-work planning. Learn key risks.
Retail and Mail Order Prescriptions
3 MIN READ
Overall cost and utilization by claim were down in 2025 even with 6 of the top 10 therapeutic classes experiencing rising cost per script. Migraine medications rose by nearly 10%, representing the largest script cost gains driven in part by increases in brand Average Wholesale Price (AWP) including brand AWP for migraine medications increasing 2.4%. Utilization per claim also jumped in the migraine medication class (up 9.6%), while every other class within the top 10 (besides topicals, which rose 2.5%) experienced decreased utilization.
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