Insights
The Power of an Optimized Workflow: Automation, Customization and Solution Integration
6 MIN READ
This is the fifth article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Claims automation can provide many benefits to the insurance industry. For example, implementing claims automation could free up 54 million to 285 million adjuster hours annually, amounting to $1.7 billion to $8.9 billion in cost savings within five to seven years, according to Deloitte.
Embracing Technology: Old School vs. New
3 MIN READ
The learning curve difference for adopting technology is skewed among four generations: Millennials, Gen Xers, Baby Boomers and the Silent Generation. The three older categories are still skimming the surface of how to use technology to positively impact their lives. Think about the Silent Generation – our Baby Boomer parents whose exposure to cell phones began in their sixties. I know it took my parents months to figure out how a new phone works.
Auto Casualty Glossary of Terms and Definitions
1 MIN READ
The auto casualty industry and pharmacy benefit management can be complex. Looking to learn more? Download our Auto Casualty Glossary of Terms to increase your knowledge of common industry terms such as fee schedule and peer review.
Workers' Compensation Glossary of Terms and Definitions
Are you new to the workers' compensation industry or want a refresher on common industry terms? Download our Workers' Compensation Glossary of Terms to learn the definitions of terms such as prior authorization and pharmacy benefit management.
Top 5 Opioid Medication Trends in 2018
1 MIN READ
Overall, 2018 showed favorable trends for opioid use with declines in both utilization and cost. Understanding the top opioid medications being filled and impacting spend can help guide decision-making and aid in identifying opportunities for intervention particularly through formulary controls, utilization management strategies, and through insight into regulatory changes and juris-specific rule application.
StateWatch: Bill Review August 2019
3 MIN READ
Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the bill review services Genex provides.
A Better Plan
2 MIN READ
Field Case Management Meet Stacey Meyer-Gaede, RN, CCM An experienced workers’ comp case manager who has developed strong relationships with the bes