Insights
Why do customers love live chat?
2 MIN READ
In conversations regarding Coventry Connect (Coventry’s proprietary client portal), one feature that rises to the surface is Live Chat. When discussing with our users, it seems that the opportunity to address an issue the moment it arises is what they like most. Even if the issue is not immediately resolved, it can be quickly escalated by one of our customer service representatives to someone who can help.
NWCDC 19 Preview
NWCDC is just days away. As you get ready to head back to Vegas, we asked Genex’s Ron Skrocki to give us a preview of what to expect at this year’s conference, including a session he’ll be presenting on Nov. 6 with Mitchell’s Michele Hibbert-Iacobacci and Rebecca Morgan.
Texas Non-subscriber Case Management
2 MIN READ
Legislation in most states mandates that businesses provide workers’ compensation benefits to their employees. Texas law, however, gives employers the option to opt-out of workers’ compensation, thus becoming a “non-subscriber.” This option has been available since 1913 in Texas. Approximately 22% of Texas businesses are operating as non-subscribers.
MSA Self- Administration Toolkit
2 MIN READ
Keep current with new legislation and its potential effect on your organization. This regulatory update is for informational purposes only, and provides some key highlights on state initiatives that may impact the Medicare Set-Aside services Genex provides.
MSA Self- Administration Toolkit
2 MIN READ
Keep current with new legislation and its potential effect on your organization.
Specialty Medication Trends in 2018
1 MIN READ
Emerging trends in pharmaceutical design and drug manufacturing are shifting toward presenting the market with new ways to develop medications. Specialty medications continue to be a major area of pharmaceutical development, and have become widely discussed in workers’ comp due to their significant costs.
SEMA Show 2020
The SEMA Show is the premier automotive specialty products trade event in the world.