Insights
Making Telemedicine Work for the Tech Deficient
1 MIN READ
When a claimant doesn’t have the right technology for a telemedicine appointment, claim and treatment delays ensue. But, in a pandemic world, what can be done to prevent it?
Impact of Masks on the Deaf Community
4 MIN READ
While everyone has been affected by the COVID-19 pandemic in one way or another, the deafblind community has been affected in a detrimental way that most people may not have considered. With the already existing communication challenges, wearing masks has added yet another complicated barrier to communication between hearing and hearing impaired, hard of hearing, deaf and deafblind people.
Opioid Trends Continue to Decline in 2019
1 MIN READ
First Script saw continued decreasing opioid trends across our retail and mail-order programs in 2019, even while overall prescription trends saw a slight upward shift in utilization per claim and cost per claim. Even with these changes, opioids remain the #1 therapeutic class by usage and cost, however, 2019 marked the largest reduction of the last 5 years in the percentage of opioid scripts with greater than or equal to 90 MED.
Webinar: Five Tips to Prevent Remote Employee Injuries
On-Demand
1 MIN READWorking from home shouldn't be painful, yet as more employees transition to remote work du
Surviving and Thriving During Challenging Times
COVID-19 has changed our world...literally. In just four months, we’ve seen businesses close, manufacturing plants halt production and the unemployment rate skyrocket. The collision repair market has been especially hard hit due to shelter-in-place mandates that have resulted in fewer cars on the road and far fewer accidents. According to a recent survey, 52% of U.S. repair facilities reported a decline in sales in March 2020 as compared to March 2019 and 43% have had to reduce their workforce. In Canada, the effects are similar.
Welcome from Alex Sun
In this brief video, Mitchell President and CEO, Alex Sun, introduces the Q2 2020 Industry Trends Report, which presents current data, important trends, predictions about the future of technology and valuable recommendations for an industry still managing the impacts of COVID-19. Read the Q1 2020 Auto Physical Damage and Casualty Industry Trends Reports now.
Five Business Trends that Will Become “Business as Usual”
A business crisis is when something prevents an organization from conducting “business as usual.” That definition has never been more true for more businesses at one time than during the last several months. We have all faced “business unusual” since the pandemic began affecting our lives. As states start to slowly open up, we begin to see the possibility of a light at the end of the tunnel. Parts of our industry are on their way back to normal, but other areas of the property and casualty industry likely won’t return to the way they were before. We’ll discover that new ways of working have become “business as usual” as we embrace new technologies and new processes to better serve our customers in this new environment.
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