Insights
Go Paperless: Digitizing the Claims Payment Process
On-Demand
3 MIN READClaims organizations continue to build and enhance their global digitization strategies, especially in the midst of the COVID-19 pandemic.
Making Telemedicine Work for the Tech Deficient
1 MIN READ
When a claimant doesn’t have the right technology for a telemedicine appointment, claim and treatment delays ensue. But, in a pandemic world, what can be done to prevent it?
Impact of Masks on the Deaf Community
4 MIN READ
While everyone has been affected by the COVID-19 pandemic in one way or another, the deafblind community has been affected in a detrimental way that most people may not have considered. With the already existing communication challenges, wearing masks has added yet another complicated barrier to communication between hearing and hearing impaired, hard of hearing, deaf and deafblind people.
Opioid Trends Continue to Decline in 2019
1 MIN READ
First Script saw continued decreasing opioid trends across our retail and mail-order programs in 2019, even while overall prescription trends saw a slight upward shift in utilization per claim and cost per claim. Even with these changes, opioids remain the #1 therapeutic class by usage and cost, however, 2019 marked the largest reduction of the last 5 years in the percentage of opioid scripts with greater than or equal to 90 MED.
Webinar: Five Tips to Prevent Remote Employee Injuries
On-Demand
1 MIN READWorking from home shouldn't be painful, yet as more employees transition to remote work du
Surviving and Thriving During Challenging Times
COVID-19 has changed our world...literally. In just four months, we’ve seen businesses close, manufacturing plants halt production and the unemployment rate skyrocket. The collision repair market has been especially hard hit due to shelter-in-place mandates that have resulted in fewer cars on the road and far fewer accidents. According to a recent survey, 52% of U.S. repair facilities reported a decline in sales in March 2020 as compared to March 2019 and 43% have had to reduce their workforce. In Canada, the effects are similar.
Welcome from Alex Sun
In this brief video, Mitchell President and CEO, Alex Sun, introduces the Q2 2020 Industry Trends Report, which presents current data, important trends, predictions about the future of technology and valuable recommendations for an industry still managing the impacts of COVID-19. Read the Q1 2020 Auto Physical Damage and Casualty Industry Trends Reports now.
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