Insights
Case Management Beyond Return to Work
October 13, 2017
Like many of you, I sometimes get bogged down by the negativity that plays out in our daily newsfeeds.
StateWatch: Bill Review October 2017
October 10, 2017
3 MIN READKeep current with new legislation and its potential effect on your organization.
Five P&C Hot Topics and the Trends Fueling Them
October 8, 2017
Does virtual reality have practical applications for the P&C and collision repair industries? While it may be too soon to say what the overall impact will be, we are seeing interesting applications that go beyond entertainment. Virtual reality is being used to train doctors, create architectural models, and test the safety of new car models in a virtual setting before manufacturing them. It’s easier to see the potential benefits of augmented reality.
Total Loss Trends: What You Can and Can’t Control
October 8, 2017
Ah, the holidays are upon us. For me, this brings to mind all the sentiments of the season, like large family gatherings, in-laws, and the occasional antipsychotic. Over the years, I’ve found that the path to maintaining sanity (holidays or otherwise) is having a good sense of what you can and can’t control. And when it comes to total loss, what you definitely can’t control are market forces.
Is Digital Connectivity Changing The Way We Interact In The Insurance Industry?
October 8, 2017
Today, the average consumer owns 3.64 connected devices, and this hyper connectivity has changed the way people interact and communicate with each other. Importantly, it has also transformed the way they want to engage with the brands they buy. Today’s consumers demand deeply personalized, on-demand, omni-channel experiences, and that, in turn, is transforming entire industries.
Understanding SB1160: The New California Utilization Review Process
October 8, 2017
5 MIN READIn the scant months leading up to its signature by California Governor, Jerry Brown, SB1160 gained a tremendous amount of attention from those in the California workers’ compensation industry. This bill, which was signed into law on Sept. 30, 2016, speaks to persistent delays and denials of medical care for injured workers, contains reforms that could considerably impact workers’ compensation programs and influence utilization review requirements nationwide.
Insurance Chatbots Are Transforming The Industry With Automation
October 8, 2017
3 MIN READBots are cropping up everywhere. Just six months after their launch on Facebook Messenger, there were 34,000 of them on the platform. But just what are they and why do they matter? First, it’s important to understand that the term ‘bot’ encompasses many different types of technology, and the technologies themselves serve a huge range of purposes—from rules-based robotic processing automation (RPA) for automating back-office processes that would ordinarily have to be done by a person, to complex, AI-powered, human personas serving as customer service agents.
Technology and Expertise Driving Better Claims Outcomes
Mitchell simplifies and accelerates claims management and collision repair processes through the broadest range of technology solutions, networks, and partners in the P&C industry.
Learn MoreHelping Injured Workers Get Better, Faster.
Genex helps injured employees return to their jobs in a safe and efficient manner through compassionate case management while reducing total claim cost.
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