Insights
Go Paperless: How Electronic Payment and Billing Solutions Help Digitize the Claims Process
5 MIN READ
It is no secret that technology is continuing to disrupt the auto casualty and workers’ compensation industries. Further digitizing the claims process can provide a variety of benefits for payors and claimants alike, including improving the consumer experience, boosting efficiencies, reducing fraud and allowing for adjusters and other claims handlers to focus on what matters most—helping restore claimants’ lives after a challenging event.
Five Business Trends that Will Become “Business as Usual”
A business crisis is when something prevents an organization from conducting “business as usual.” That definition has never been more true for more businesses at one time than during the last several months. We have all faced “business unusual” since the pandemic began affecting our lives. As states start to slowly open up, we begin to see the possibility of a light at the end of the tunnel. Parts of our industry are on their way back to normal, but other areas of the property and casualty industry likely won’t return to the way they were before. We’ll discover that new ways of working have become “business as usual” as we embrace new technologies and new processes to better serve our customers in this new environment.
Welcome from Alex Sun
In this brief video, Mitchell President and CEO, Alex Sun, introduces the Q2 2020 Industry Trends Report, which presents current data, important trends, predictions about the future of technology and valuable recommendations for an industry still managing the impacts of COVID-19. Read the Q1 2020 Auto Physical Damage and Casualty Industry Trends Reports now.
Surviving and Thriving During Challenging Times
COVID-19 has changed our world...literally. In just four months, we’ve seen businesses close, manufacturing plants halt production and the unemployment rate skyrocket. The collision repair market has been especially hard hit due to shelter-in-place mandates that have resulted in fewer cars on the road and far fewer accidents. According to a recent survey, 52% of U.S. repair facilities reported a decline in sales in March 2020 as compared to March 2019 and 43% have had to reduce their workforce. In Canada, the effects are similar.
Current Used Vehicle Market Conditions: Q1 2020
After a strong start to 2020 in January and February, the COVID-19 crisis wiped out gains in wholesale prices in virtually all categories.
CMS to Add Correspondence Printing Functionality to the Medicare Conditional Payment Portal
1 MIN READ
Keep current with new legislation and its potential effect on your organization.
Total Loss Trends Emerge Amidst the Pandemic
Every industry has been impacted by actions taken to control the spread of COVID-19, including the automotive industry. Growing unemployment, coupled with a pivot to remote working, has changed consumer priorities and curtailed car-buying habits. The decline in miles traveled has also resulted in less wear and tear on vehicles, thereby reducing the replacement rate. Additionally, like many other manufacturers, some automakers temporarily closed or repurposed plants to produce ventilators and personal protective equipment. They also closed dealer showrooms to protect employees and the public. Amidst the COVID-19 response, these and other changes in market dynamics are giving rise to new emerging total loss trends.
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