Insights
Go Paperless: Digitizing the Claims Payment Process
On-Demand
1 MIN READClaims organizations continue to build and enhance their global digitization strategies, especially in the midst of the COVID-19 pandemic.
Work Comp Guidelines for COVID-19
Over the past month, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers’ comp professionals, very few guidelines focus on specific issues that are most pertinent to their industry and the needs of injured employees. In today’s Inside Workers’ Comp, Leanne Bronold, clinical guidelines manager at Genex Services, informs us of her team’s development of such an important guidance tool.
Webinar: Keeping Claims on Track During COVID-19
On-Demand
1 MIN READCase management provides a crucial role in keeping claims on track and achieving return to work or maximum medical improvement.
WorkCompWire: When Red Flags Appear, IMEs Provide Insight to Take the Next Step on a Claim
Even in midst of the COVID-19 pandemic, independent medical examinations (IMEs) remain an important part in moving claims forward and making sure the injured worker is on the right path to recovery.
2020 mPower Virtual Conference
On-Demand
Over the past several months, the Mitchell | Genex teams have been closely monitoring the developments surrounding COVID-19 and the CDC’s recommended travel guidelines.
Six Ways TCMs Are Crucial During COVID-19
3 MIN READ
Our telephonic case manager (TCM) team is constantly communicating best strategies to move claims forward during the pandemic. I’ve synopsized these efforts based on real cases in which case managers have been asked to go the extra mile in helping injured employees receive necessary care during this difficult time.
Field Case Management in the Face of COVID-19
1 MIN READ
As Americans practice social distancing to prevent further spread of COVID-19, it is important injuredemployees safely continue to receive the services they need for their claims to progress. For thisreason, Genex continues to provide field case management services in a way that prevents the spread