Insights
How COVID-19 is Impacting Prior Auth Rules in Comp
3 MIN READ
The COVID-19 pandemic has dramatically changed the health and social landscape of our country, impacting injured workers and their treating providers from several vectors.
From Homeless to Hope
As coronavirus fears continue to grip our world, we think about the nurse case managers on the front lines, helping injured employees recover. Their determination to meet this goal often goes beyond the physical injury and extends to improving the whole person. And, in a time when all of us could use an extra dose of optimism, we bring you a truly inspirational case involving Genex field case manager Becky Almskog, RN, BSN, CCM, of Colorado, who not only helped an injured employee find hope, but also a home.
Continuing Care During COVID-19
2 MIN READ
“Genex Works: Moving claims forward during COVID-19,” is a regular series designed to provide you with updates on how Genex is working with companies like yours to continue claims progression during this unprecedented time. We hope this series helps you better address claims challenges due to COVID-19 and provides continual assurance that your injured employees are receiving the services they need during this crisis.
As robots come to work, our tasks will include safety and quality
6 MIN READ
Robots are coming for your job. That’s the thrust of much of the discussion around automation and work. While that might one day prove true for many of us, the more immediate consideration is that robots are coming to your job. This means as employers weave more automation into workplaces, they will need to further consider how workers and semi-autonomous machines interact.
Moving claims forward during COVID-19 - Guidelines
3 MIN READ
In the face of a crisis, the workers’ comp community has historically pulled together to overcome whatever obstacle that’s come our way. Though the COVID-19 pandemic has presented us with a similar challenge, rest assured that your partners at Genex Services are prepared to meet the needs of your workers’ comp program and your injured employees.
Meeting Your Needs Through Hurricane Florence
1 MIN READ
As Hurricane Florence approaches the East Coast, we want you to know you will have access to Genex’s services at all times. We have initiated a disaster preparedness plan to ensure coverage for the injured workers and customers we serve.
Five Questions With Shahin Hatamian on How to Incorporate More Automation in the Claims Process
5 MIN READ
We sat down with Mitchell Senior Vice President, Shahin Hatamian, to discuss how claims organizations can utilize automation to help expedite processes, thus enhancing overall efficiency and helping claims organizations to better achieve their business goals.