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Mitchell Article

Information is the Key to Proper & Safe Vehicle Repair

Getting the right data can be paramount to proper and safe vehicle repair. Just look at last year's court case in Texas and subsequent verdict that found that previous vehicle repairs had deviated from OEM recommended repair procedures and thereby contributed to occupant injuries.

Mitchell Article

OE Versus Aftermarket Part Price Deltas: In Search of the Big Deal

The last time I saw the Big Deal was back in 2010. The 6’5”, 520 pound intimidator was hard to miss, strong-arming deals as William Shatner’s sidekick for Priceline.com. When Priceline pitched Shatner off a cliff during a 2012 Super Bowl commercial, it signaled an end for the Big Deal. Admittedly, I was bummed.

Mitchell Article

Average Length of Rental for Repairable Vehicles: Q2 2017

Average Length of Rental (LOR) in the 2nd Quarter 2017 landed at 11.54 days, representing only a fractional rise of .07 days versus the 2nd Quarter of 2016. This is a continuation of the trend we began to see in the 1st Quarter of 2017 when the rate of increase dipped to a multi-year low of .2 days. As with Q1, there was very little consistency between regions and states which suggests that the flat U.S. number is not reflective of a true national trend.

Mitchell Article

Vehicle Scanning for a Computer Network on Wheels

Vehicle complexity has exploded in the last decade, and continues to accelerate. Collision repair used to be about sheet metal, headlamp and bumper replacement; now it frequently involves sophisticated electronics. From adaptive front lighting to regenerative braking, today’s auto body repair includes increasingly complex systems and electronic components.

Mitchell Article

Average Length of Rental for Repairable Vehicles: Q1 2017

The rate of average Length of Rental (LOR) growth declined in Q1 of 2017 for the first time in multiple quarters increasing only a modest .2 days from 11.9 to 12.1. In March, the number was flat, the first month without a year over year increase in more than two years. The data demonstrates very little consistency across and within regions, therefore there doesn’t appear to be a true U.S. trend.

Mitchell Article

Settling In: A Q-and-A with Mitchell’s General Manager of Auto Physical Damage, Debbie Day

As the new Auto Physical Damage (APD) General Manager here at Mitchell, Debbie Day brings a fresh approach and big plans for continuing to empower better outcomes for our customers.

Mitchell Article

Computer Vision: From Diagnosing Cancer to Transforming the Collision Claims Process

From the day Watson beat Ken Jennings at Jeopardy, artificial intelligence (AI) has captured our collective imagination. Just six years later, AI has gone from game show gimmick to one of Gartner’s 2017 Top Ten Strategic Technology Trends. Every day brings more news about the latest advancements, and verticals of all types are turning to it to help meet evolving customer needs and business demands.