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Mitchell Article

Average Length of Rental for Repairable Vehicles: Q3 2019

Average Length of Rental (LOR) for Q3 2019 landed at 12.4 days in the United States, an increase of 0.4 days compared to Q3 2018. Once again, there was very little consistency between regions and states or with Q2’s numbers. The Mid-Atlantic and Midwest regions produced the largest increases at 0.5 days each.

Mitchell Article

Airbags Take a Front Seat in Vehicle Safety and Collision Repairs

After veering into a ditch during an afternoon drive in 1952, an industrial engineering technician named John Hetrick drew inspiration for vehicle safety from an unlikely source; the inflatable, protective covers used on Navy torpedoes.

Mitchell Article

2020 Vision: A Look at Proper and Safe Glass Repair

As ADAS system components increasingly become standard on newer vehicles, running an efficient glass business while ensuring proper and safe glass repair is increasingly challenging. Glass installers need the best available tools to help streamline business operations and glass repair.

Mitchell Article

The Future of Humane Automation in Property & Casualty Claims and Collision Repair: Emotion AI

Renowned machine learning researcher and New York Times best-selling author, Kai-fu Lee, has described the era we are living in as “the age of implementation,” or a time period during which artificial intelligence (AI) is moving out of the lab and into practical applications.

Mitchell Article

Current Used Vehicle Market Conditions: Q3 2019

Average wholesale prices in October were flat relative to September, but remained modestly up on a year-over-year basis. Car prices fell on a monthly and annual basis, while truck-segment prices faired more favorably. Off-lease units showed signs of price softness. On the other hand, October CPO sales were strong, which is supportive of off-lease demand.

Mitchell Article

Three Automotive Claims Market Predictions for 2020

With the end of 2019 rapidly approaching, it is only natural to start thinking about the year ahead. We took a look at our data from the past three years and started to forecast what we expect to see in the year ahead. The wave of complexity in the automotive industry shows no signs of slowing down, and that means additional pressures on claims costs in the coming year. The following are three predictions for what we expect to be in store for the automotive claims industry in 2020.

Mitchell Article

A Fresh Look at Automotive Refinishing: Data, Trends and What to Look for in 2020

While the complexity of vehicle technology continues to explode, automotive paint processes seem to have remained relatively stagnant since the advent of waterborne base coats and the introduction of three-stage coatings on some luxury vehicles. There is, however, more to the world of automotive refinishing than meets the eye, and several manufacturers are introducing the next wave of refinish disruption.