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Mitchell Article

Why Your Bodily Injury Adjusters Are Overloaded with Work, Hint: You Might Be Asking Them to Focus on the Wrong Things

Workload is the number one cause of stress in the workplace, when compared with other factors including people issues, work-life balance and lack of job security, according to Statista. Overworked employees can lead to stress and burnout, which ultimately has a negative effect on an organization’s bottom line, since it can lead to a decrease in productivity, more potential for mistakes and higher turnover rates.

Mitchell Article

Ineffective Liability and Injury Assessment: Causes and Effects

The cost of automobile accidents has risen significantly over the past few years. From 2015 to 2017, bodily injury loss costs increased by 12.4 percent, property damage by 11.4 percent and personal injury protection by 6.4 percent, according to the Insurance Information Institute. In comparison, consumer prices rose 3.4 percent overall over that same time range.

Auto Casualty Article

Changing Workforce: What to Do Now Before Your Best Bodily Injury Claims Adjuster Retires

4 MIN READ

Preparing for retirement typically means contributing to a 401K, figuring out your cost of living and deciding what you’re going to do with your time once you aren’t occupied 40 hours per week. But for insurance companies, preparing for retirement has taken on a whole new meaning.

Auto Casualty Article

The Power of Streamlined IT Investment: Simplifying Claims Technology Implementation

4 MIN READ

This is the fourth article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Click to read the first, second and third articles in the series. In the past decade or so, the world has undergone tremendous technological transformation. For example, in 2008, only 139 million smartphones were sold, compared to 1.56 billion in 2018, according to Statista.

Auto Casualty Article

Premiums Written: Q2 2019 Quarterly Must Read Round-Up

2 MIN READ

Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, I’m excited to share a podcast that I did with InsuranceJournal TV that’s all about how technology is making an impact on the workers’ compensation industry.

Auto Casualty Article

The Power of User Experience: How to Simplify the Claims Decision-Making Process

5 MIN READ

This is the third article in a seven-part series that highlights how technology and solution integration can result in improved claim outcomes. Click to read the first and second articles in the series. Humans make thousands of decisions every day, from small choices like what to eat, what to watch on TV, or what to wear, to larger decisions like purchasing a home or changing careers.

Mitchell Conference

IAIABC 105th Convention

The International Association of Industrial Accident Boards and Commissions (IAIABC) is an association of workers’ compensation jurisdictional regulators and industry professionals that finds solut